Technical

ONDC for Business Owners: How It Operates and How to Leverage It

Open Network For Digital Commerce(ONDC)

The Open Network for Digital Commerce (ONDC) is an initiative by the Government of India aimed at democratizing the digital commerce landscape. It seeks to create an open, interoperable network that enables buyers and sellers to connect and transact across various platforms, enhancing the reach and capabilities of small and medium enterprises (SMEs).

ONDC represents a significant shift towards a more inclusive and competitive digital commerce ecosystem, providing numerous opportunities for business owners to grow and thrive in the digital age.

How ONDC Works

  1. Interoperability: ONDC creates a standardized protocol that allows different e-commerce platforms to communicate with each other. This means a seller on one platform can reach buyers on another without the need to list their products on multiple sites.
  2. Decentralization: Unlike traditional e-commerce models dominated by a few large players, ONDC promotes a decentralized approach where multiple smaller players can compete and collaborate.
  3. Open Network: By operating on an open network, ONDC ensures that all participants adhere to a common set of standards, fostering trust and transparency.
  4. Inclusivity: It aims to include various sectors and regions, helping businesses in rural and urban areas to connect with a wider audience.
  5. Seller – Get an equal opportunity to compete with large market players and become discoverable online.
  6. Buyers – Enjoy a seamless shopping experience from a wide assortment of products across categories in a single checkout experience.
  7. Tech Companies – Rapid adoption of products and services and achieving scale in go-to-market efforts.
  8. FinTech – Provide credit and financing solutions to all entities engaged in e‑commerce.

Benefits for Business Owners

  1. Expanded Reach: Businesses can access a larger customer base across different platforms without needing to individually integrate with each one.
  2. Cost Efficiency: By reducing the need for multiple listings and integrations, businesses can lower their operational costs.
  3. Increased Competition: ONDC levels the playing field, enabling smaller businesses to compete with larger players.
  4. Better Visibility: SMEs and local businesses can gain visibility and attract customers who prefer using different e-commerce platforms.
  5. Simplified Logistics: The network can facilitate better logistics and supply chain management through standardized protocols.

How Business Owners Can Use ONDC

  1. Joining the Network: Businesses can join the ONDC network by registering through participating e-commerce platforms or service providers that are integrated with ONDC.
  2. Listing Products/Services: Once registered, businesses can list their products or services on the ONDC network, making them accessible to buyers across various connected platforms.
  3. Leveraging Digital Tools: Utilize digital tools and services offered by ONDC partners to enhance their online presence, manage inventory, and process payments.
  4. Collaboration and Partnerships: Businesses can collaborate with other network participants, such as logistics providers and payment gateways, to streamline operations.
  5. Customer Engagement: Engage with customers through the network’s communication tools, offering better customer service and personalized experiences.

Why has India initiated this revolution?

India has been a world leader in demonstrating the successful adoption of digital infrastructures at the population scale, such as UPI, AADHAAR, and more. ONDC (Open Network for Digital Commerce) is yet another tech-based initiative to transform the way e-commerce functions in the country by enabling e-commerce through an open protocol based on open-source specifications.

The initiative will not only facilitate the rapid adoption of e-commerce but also boost and strengthen the growth of startups in India. By facilitating scalable and cost-effective e-commerce through the open protocol, ONDC will empower startups to grow collaboratively.

Conclusion

In India, more than 12 million sellers earn their livelihood by selling or reselling products and services. However, only 15,000 of these sellers (0.125% of the total) have enabled e-commerce. E‑retail has been out of reach for the majority of sellers, especially from small towns and rural areas.

ONDC recognises the unique opportunity to increase e‑retail penetration from the existing 4.3% to its maximum potential in India. Our mission is to dramatically increase e-commerce penetration in the country by enabling population-scale inclusion of all types and sizes of sellers.

For any other details about ONDC or any custom ONDC solution development, you can contact us at info@simplileap.com and our team will be happy to assist you. We will also be covering technical concepts of ONDC development in our blog series on ONDC.

Author

Shivraj Patil

Shivraj Patil is a versatile full-stack developer with expertise in JavaScript, React.js, Node.js, and blockchain crypto technology etc. Specializing in payment APIs and crypto integrations, they handle secure transactions across assets. With strong backend skills in PostgreSQL and performance testing, they also create seamless frontend experiences. Known for solving complex technical challenges and integrating real-time systems, Shivraj Patil is dedicated to delivering high-quality, scalable solutions.

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